My pod won't wake up or turns off by itself

Pods have no on/off button. They turn themselves off to save battery and wake up again when you move them.

When does a pod go to sleep?

A pod goes to sleep when all of these are true:

• it is not connected to the app,
• it has not moved for 5 minutes,
• it is not plugged into USB.

Before it sleeps, it flashes red twice. A pod on the charger or connected to the app never sleeps.

How do I wake it?

1. Pick it up and move or shake it.
2. Look for a short blue blink every 2 seconds. That means it is awake and ready.

We are still testing wake-on-movement on the beta pods. If a pod doesn't wake:

1. Plug it into a USB-C cable for a few seconds. This always wakes it.
2. Unplug it and watch for the blue blink.
3. Still nothing? Charge it fully. The battery may be empty.
4. Last resort: press the small reset button through the hole in the lid with a straightened paper clip.

My pod wakes up on its own

A bump on a table or in a bag can wake a pod. It goes back to sleep after 5 minutes without a connection, so this costs very little battery.

It turned off while I was recording

A connected pod doesn't fall asleep. If it stopped during a recording, the battery was probably empty, or the Bluetooth connection dropped. See My pod disconnected during a session and Charging and battery.

Can I turn it off myself?

Not from the app yet. Leave it still and disconnected and it switches off after 5 minutes.