My pod disconnected during a session

Bluetooth connections sometimes drop, for example when your body is between the pod and the phone. The app handles this for you.

During a recording

If a pod drops, you see a message like: "…lost connection. We keep recording and reconnect on our own — bring the phone closer if it doesn't come back."

• The recording keeps going with the other pods.
• The app tries to reconnect the pod 10 times, 1 second apart.
• If it comes back, its data continues in the same recording. The gap is marked in the data-quality table.
• If it doesn't come back, tap Connect on that pod. Your browser may ask you to pick it from the list again.

Fewer dropouts

• Carry the phone on your body, for example in a running belt at the waist or an armband. Keep it close to the pods.
• Don't leave the phone on the side of a track or treadmill more than a few metres away.
• Keep the pods charged. A nearly empty battery drops more.
• Close other apps and tabs that use Bluetooth.

After a reload

Reloading or closing the browser tab drops all pod connections. The app warns you before you leave. Moving between screens inside the app is fine: pods stay connected.

After a reload, open My pods and tap Connect on each pod. The browser shows only that pod's name in the list, so it takes one tap each. Automatic reconnect without a tap is not possible in browsers today.

Was my data affected?

Open the activity and go to the Data tab. The data-quality table shows each pod as Excellent, Acceptable or High loss, with the % of data lost. Findings from a pod with big gaps get a lower confidence. See Signal quality.

Still dropping a lot?

Email hello@readmymove.com with your phone model and where you carried it.